Issues with recording screen?
I recently started having issues using Articulate Storyline 2 to record my screen to create videos.
When I set the grid lines to only record part of my screen, everything looks ok throughout the recording. However, when I insert the recording onto a slide the actual recording is off by a few millimeters of screen (off-set from what I set it to record). Sometimes even the record button and the grid lines appear in the video. Even when I record full screen, it is not quite capturing the full screen. Also, sometimes when I am recording my screen Articulate will either completely freeze or crash. I have never seen it freeze or crash at any other time, only when I am recording.
Not sure if this is relevant or not, but on my computer Storyline 2 is also due for an update, which I am unable to do myself. I am using this product at work, and we are locked from doing our own updates. I put in a ticket with IT weeks ago to do the Articulate update, but apparently there is a licensing/permissions issue they need to straighten out before they can do the update. I'm hoping this issue clears up at whatever point I am able to update.