Jump To triggers not working - Am i going crazy?

Hi All. I have added 'Jump To Slide' triggers inside a scene (like I always do) yet the triggers are not working and are instead jumping to the slide in sequential order (2.1 jumps to 2.2 even though I have added a trigger stating that a button on slide 2.1 should jump to slide 2.5). 

If someone could please shed some light would be appreciated! P.S this always works so no idea whats going on....

12 Replies
Wendy Farmer

Hi Stephanie

are you using quiz type slides or have you customised slide as quiz questions?  If using built in quiz slides - SL should display an invalid answer popup if the user doesn't select an answer which stops them from progressing. Sorry it's hard to say without seeing the setup...Perhaps you should log a support ticket with Articulate and upload the file privately to them.

Stephanie EV

Im using a freeform text entry question. It does display an invalid answer as is, however if i move the 'submit interation when the user clicks submit' trigger, this message does not display (because the actions are triggered in sequence it now jumps to correct slide but does not process the text field trigger).

Ren Gomez

Hi Stephanie,

That's odd! If there are no other feedback layers or master slide triggers affecting the slide, the 'Jump To Slide' trigger should jump to the appropriate slide.

As Wendy stated, we'd happily accept a .story project shared here privately to get a clear picture so we can troubleshoot the issue. As always, we will delete after using.

Otherwise, you can share some dummy slides with the issue on this page so the community can get to the bottom of it and get you moving again!

Stephanie EV

I'm pretty sure the issue is occurring because rather than create new slides I have duplicated them, therefor putting the slides out of sequential order. Even though I have triggers which should jump to the appropriate stated slide the default slide numbering seems to override the triggers.