Junk characters when publishing from latest versions of storyline.
Oct 06, 2021
Hello All,
I have latest version of storyline 3.56 with me. I am getting junk characters at specific instances e.g. running text with Apostrophe, "fi" etc. attached are the screenshot.
On my laptop I have 3.48 version (On my desktop I have version 3.56), when I publish from laptop it doesn't give me this issue. When I dug deep compared the base64 encoded font in output.min.css both files had different encoded fonts. If I add the base64 encoded font from 3.48 version to the latest version published output.min.css. it works fine.
Is there anything which is creating the issue in latest version?
Attaching two such instances of the issue comparison between 3.48 vs 3.56.
2 Replies
Post update: When I publish it using previous 6 versions (Since SL allows only previous 6 to be rolled back) it still gives the same issue.
Hi, Ankita.
Thank you for reaching out and describing what you're experiencing and your findings!
I'd like to connect you to one of our support engineers, so I went ahead and opened a case on your behalf. You should hear from our team soon via e-mail.