That's certainly strange! Do you have a text-entry field on that slide? Would you be able to share your file here so I can test it on my end? You can use the Add Attachment button at the bottom of the reply window.
Hey there Christa...thanks for reaching out. We recently identified an issue with the iPad keyboard showing up on slides that don't require input after completing a slide that has text entry. Does that sound like your project? Are you seeing that keyboard pop up on succeeding slides after landing on a text-entry slide?
Also, can you let us know what iPad version and iOS you're using? Thanks for helping us narrow it down!
yes, there is a text entry field, but the behavior is also after this slide. No matter where I click, the keyboard is shown, for example I click on the next button.
Ok, thanks for that additional information. It sounds like it matches the issue that I described above. I'm going to add your discussion to our report with our QA team, and that way we'll be able to share any updates we get from them here.
Hello Robert - the issue that Crystal referenced above we do not have resolution for at this time, so I have no update to provide. Thanks for mentioning that refreshing alleviates the issue for you. This thread is attached so that we can provide an update when applicable.
6 Replies
Hi Christa,
That's certainly strange! Do you have a text-entry field on that slide? Would you be able to share your file here so I can test it on my end? You can use the Add Attachment button at the bottom of the reply window.
Hey there Christa...thanks for reaching out. We recently identified an issue with the iPad keyboard showing up on slides that don't require input after completing a slide that has text entry. Does that sound like your project? Are you seeing that keyboard pop up on succeeding slides after landing on a text-entry slide?
Also, can you let us know what iPad version and iOS you're using? Thanks for helping us narrow it down!
Good morning,
yes, there is a text entry field, but the behavior is also after this slide. No matter where I click, the keyboard is shown, for example I click on the next button.
I can't share the file, the size is amazing :)
Ok, thanks for that additional information. It sounds like it matches the issue that I described above. I'm going to add your discussion to our report with our QA team, and that way we'll be able to share any updates we get from them here.
Thanks for letting us know!
Has this issue been resolved? I noticed that if I refresh the browser that the problem goes away, even when I run into a numerical entry slide.
Hello Robert - the issue that Crystal referenced above we do not have resolution for at this time, so I have no update to provide. Thanks for mentioning that refreshing alleviates the issue for you. This thread is attached so that we can provide an update when applicable.
This discussion is closed. You can start a new discussion or contact Articulate Support.