"Launch" button problem when viewing a Published Storyline file

Aug 21, 2012

Hello, all –

I occasionally publish my Storyline files as I am working on to look at them, since the Published version sometimes has slight differences from the Preview version.

I installed Update 1 recently, and noticed that now when I Publish a file – the publish processing takes place. However, if I click the “VIEW PROJECT” button I get a display of an orange “Launch” icon on an otherwise blank screen ... and when I click the “Launch” button – I get an "Error on page" message at the bottom of the display window and the project doesn’t display. Note: I can still Preview files and they still look OK.

I found that if I remove "launcher.html" from the end of the URL listing that is triggered when you click the VIEW PROJECT button, the published file is viewable (or you can click the “story.swf” file where you published the project, and it displays). My suspicion is that Launch button situation may be related to Update 1.

Has anyone else had this problem? Is there a better way to work around it? Thanks!

5 Replies

Cary Prosser
Author

over 11 years ago08/21/12 at 11:51 am (UTC)

Hello, all -

I was able to remove the "Launch" button by unchecking the "Launch to separate window" field in the Player Properties.

I'm still on a learning curve, but very happy to have the Storyline application!

Best regards

Erik R. Huemer

almost 8 years ago06/09/16 at 10:31 am (UTC)

I still get an Error when clicking the Launch Button ("...communication with LMS..."). I tend to suspect a programming error (?) since the command that automatcly opens a new window works properly.

Any Ideas?

LMS_Error.PNG

Ashley Terwilliger-Pollard
Staff

almost 8 years ago06/09/16 at 4:49 pm (UTC)

Hi Erik

Does your LMS automatically force it into a new browser window and did you choose that setting in Storyline? If so, that could be causing the error and you can let your LMS handle opening it in a new window. You'll see older discussions with the same error.