Launch Error Message
May 29, 2015
Hi, there!
I double-clicked to open Storyline, but before it actually opened a dialog box popped-up saying: "Flash Player 10 or higher for Internet Explorer is required to run Articulate Storyline. ... Would you like to go to a webpage to download it now?" (see attachment). I clicked 'yes', downloaded the software, closed my browser window, and re-started my computer (just in case), but when I tried to open it again, I received the same message.
A colleague recommended changing my default browser to Google Chrome, which I did, but I continue to receive the same error message.
Has anyone else experienced something like this?
Any ideas or assistance you can offer will be appreciated!
Thanks!
2 Replies
Hi Amanda
are you on the latest update of the version you are using - this issue was addressed Dec last year.
SL1 -update 8
SL2 - update 5
Hi, Amanda - Yes, as Wendy mentioned, this issue has been previously addressed, so if you could verify that you are using the latest updates, that would be great. Please let us know if issues persist. :)
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