Layer properties don't open after latest update

Sep 08, 2022

Since I installed the latest update my layer properties no longer open. They don't open if I click the gear icon OR if I right click and chose "properties" has anyone else had this issue?

1 Reply
Kelly Auner

Hi Jaymie,

Welcome to the E-Learning Heroes community!

I understand that you're unable to open the slide properties window. This shouldn't be happening, and I'm happy to help troubleshoot.

  • I'd like to start by confirming you're working from your local hard drive. When you select the gear icon or right-click, are you receiving an error message?
  • Does this happen with a specific file or multiple?

Here are some solutions on how to fix unexpected or erratic behavior. If the issue persists, you can try a Storyline repair. Please let me know if you have any questions or need additional assistance on this!