Learnshare LMS gives "Data downloaded, connection closed" error
May 01, 2014
Hello, folks! I wondered if anyone has encountered this problem.
We are using a Learnshare LMS. For _some_ (not all) of our students, when they try to access our Storyline course, they see the error "Data downloaded, connection closed". We can reset their enrollment in the LMS to fix the problem and let them access the course.
We have over 300 enrollees, and it would be nice to nip this in the bud. The best I can tell is that it's a SCORM player issue. Our LMS uses SCORM 1.2 (2004 doesn't work). Does anyone know if Storyline has any issues playing nicely with a Learnshare LMS or SCORM 1.2, and what we might be able to do about it if so?
I'd appreciate any help or suggestions. Thanks so much!