I am getting some really odd feedback for one of our Storyline 360 courses (published for HTML5 with Flash backup). Has anyone encountered this / knows what is going on? Unfortunately I haven't been able to replicate the issue. Here are some of the comments the course is getting:
"Why are all the t's and f's missing?"
"Most all T's and F's are missing"
When opened in Explorer there were missing letter so it was very hard to read.
"Some of the slides had letters missing"
"All the missing letters were very odd. Was there a point?"
"The content was difficult to read mostly because of there were letters missing throughout the slides. It seemed mainly all the "t's" and "f's"
Why are all the t's and f's missing? That was very strange and might be very hard for people with visual difficulties.
May not work for all but best thing so far. In the past all fonts were changed to WOFF on publishing and uploaded, strict organisations block the web fonts.
Just found this thread and would like to share what brought me here:
Our client sent this (luckily they have a good sense of humor). I'll continue searching through the comments, but it'd be great if there were a singular solution for this!
That is funny, sort of. I have clients who would have not been so amenable.
The accessible text is really the only fix. Unless of course your client allows woff fonts but that will not happen. At some point this will go away when IE finally disappears. It would have been nice for Microsoft to deprecate IE similar to the way Adobe has with flash as it is unlikely flash will still be installed on most machine by the end of this month.
After an already long 2021, this gave me a much needed laugh. I'm sure it isn't as funny when you also have to find a way to fix it, so thanks for sharing. Yeah, may IE 11 finally go away this year!
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May not work for all but best thing so far. In the past all fonts were changed to WOFF on publishing and uploaded, strict organisations block the web fonts.
Hi!
Just found this thread and would like to share what brought me here:
Our client sent this (luckily they have a good sense of humor). I'll continue searching through the comments, but it'd be great if there were a singular solution for this!
That is funny, sort of. I have clients who would have not been so amenable.
The accessible text is really the only fix. Unless of course your client allows woff fonts but that will not happen. At some point this will go away when IE finally disappears. It would have been nice for Microsoft to deprecate IE similar to the way Adobe has with flash as it is unlikely flash will still be installed on most machine by the end of this month.
Sent from my iPhone
After an already long 2021, this gave me a much needed laugh. I'm sure it isn't as funny when you also have to find a way to fix it, so thanks for sharing. Yeah, may IE 11 finally go away this year!