Lightbox issue with seekbar in SL2
Feb 22, 2016
By
James Hogg
Hi,
I have a progress check setup as a light box that is accessed from the player menu, so that it can be accessed at any point in the course. All slides are set to reset to initial state when revisiting. When you close the light box and try to reset the slide on the seek bar, instead of automatically playing, it resets it but pauses the slide at the start. When you close the light box, the slide plays from the point you opened the light box. The issue only happens when you click on the reset part of the seek bar after opening the light box. Anyone aware why this happens? and know how to stop it pausing?
8 Replies
Hi James! Do you have a sample .story file that we could take a look at to understand and visualize what you are describing?
unfortunately not as i work for a large corporation and all is classed as confidential. It is the replay function in the standard seekbar. If you lightbox a slide close it then try to replay from the seekbar the slide resets but if you click the replay function on a slide you did not lightbox on, the slide resets and autoplays.
Hi James!
Are you utilizing a cue point on the slide timeline to trigger the lightbox? I do see an issue reported for that, but otherwise I see no issue in what you describe.
Hi Leslie,
Not usingcue points. I'm using a custom player feature i called "Check progress". It is triggered when the user clicks on it in the player window.
Thanks
James
Hi James!
Are you able to replicate the behavior in a new file, without confidential information so that we can understand?
Or, perhaps it's just that you cannot share here in the public forums? If that's the case, you are welcome to share privately here.
Thanks Leslie. I have attached a small file with three slides and a lightbox. Launch the course, then after listening to the slide click the lightbox in the player window top right. Then try to use the replay function on the seekbar. It will reset the slide but not autoplay. If you use the reset function without opening the lightbox the replay function will autoplay every time.
Thanks so much James. That was a new one, but I am seeing the behavior you are reporting. Well, I should say new to me as I do see an open issue with our QA Team. I will add this thread and your file for awareness of users impacted and so that we can update when applicable.
Thanks
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