Lightboxes that do not work Dec 18, 2017 By Eric Godallier Hello. I have a problem with the lightbox closing buttons.When I have a single page in lighbox, it works well.When I have multiple pages in a lightbox, the close button does not work.Can you help me ?To be very precise, I added a StoryLine file. Thank youEric lightbox.story
Leslie McKerchie Staff over 6 years ago12/18/17 at 8:35 pm (UTC) Hi Eric - Sorry that you've run into an issue with this. I appreciate you sharing a sample file demonstrating what you are seeing. We have an issue filed related to this and I will share your sample file with our team as we QA this as well.
Eric Godallier Author over 6 years ago12/19/17 at 8:18 am (UTC) Thank you Leslie. I solved the problem by creating only one page with different layers. Everything is working now. Thank you very much
Leslie McKerchie Staff over 6 years ago12/19/17 at 2:42 pm (UTC) Glad you were able to find a workaround in the meantime Eric. Thanks for chiming back in to share.
Alyssa Gomez Staff 6 years ago01/30/18 at 3:32 pm (UTC) Hey Eric! I'm happy to let you know that we recently released Update 12 for Storyline 360, and you can check out the new features and fixes here! Specifically included in this version is a fix to address the problem where nested or overlapping lightbox slides would not work correctly in HTML5. Simply update Storyline to the latest version and republish your project to see the fix. Here's how updating Storyline 360 works. Let me know if you have any questions about that!
4 Replies
Hi Eric - Sorry that you've run into an issue with this. I appreciate you sharing a sample file demonstrating what you are seeing.
We have an issue filed related to this and I will share your sample file with our team as we QA this as well.
Thank you Leslie. I solved the problem by creating only one page with different layers. Everything is working now. Thank you very much
Glad you were able to find a workaround in the meantime Eric. Thanks for chiming back in to share.
Hey Eric! I'm happy to let you know that we recently released Update 12 for Storyline 360, and you can check out the new features and fixes here!
Specifically included in this version is a fix to address the problem where nested or overlapping lightbox slides would not work correctly in HTML5.
Simply update Storyline to the latest version and republish your project to see the fix. Here's how updating Storyline 360 works.
Let me know if you have any questions about that!
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