Likert scale tracking/reporting

Hi Justin, hope you are well

I seem to remember from previous threads that Likert is a great concept, but very difficult to actually get anything back from unless you are using Articulate Online as the LMS.

This may be completely rubbish of course, but that is my memory of Likert, and the reason why I do not use them more. It would be great to find this is not actually the truth!

Hey Bruce I am good thanks I hope you are too. I did have a search of other threads and couldn't find any help which is a bit disappointing. Do you know of a workaround? Have you done anything with any pre-and post type questioning?

Hi Justin,

I think Bruce is referring to the information here:

You may find that learners' responses to Likert survey questions aren't reported to your learning management system (LMS) or Articulate Online. This is a known issue where cmi.interactions data for Likert questions isn't being sent to the LMS. We'll post more information here as it becomes available.

Not the answer you were looking for, but I did want to share it here.

Hi Ashley,

I've created a survey using likert and am encountering the same issue in that our LMS won't report on responses.  Can you confirm if there is a fix that could be applied?

Thanks.

Hi Clare, 

You may find that learners' responses to Likert survey questions aren't reported to your learning management system (LMS) or Articulate Online.

This issue was corrected in Update 6 for Articulate Storyline 1. We're actually on Update 10 now, so you'll want to download and install that update as it included a number of fixes. If you're still seeing this in your LMS or using Storyline 2 I'd encourage you to take a look at testing the course within SCORM Cloud as it's an industry standard for SCORM testing. This article will walk you through some troubleshooting steps in regards to working within SCORM Cloud. You'll want to make sure you're using a results slide to track the survey results and pass the data to your LMS as well. 

Hi Justin,

I was searching for the same answer and found a link to this:

http://www.articulate.com/support/storyline-2/track-multiple-scos-in-the-same-course

It led me to Tracy Parish's post of 2013 where she shows her workaround... it is not supported by Articulate at this time. 

http://www.tracyparish.ca/2013/02/creating-and-tracking-a-storyline-course-with-multiple-quizzes.html

hope this is relevant and specific enough to offer you help! I will try to recreate it for my pre and post course surveys.

Hi, 

I'm confused- so does Articulate Storyline 2 report likert survey results to an external LMS? Can it do this and also track and report a quiz? I need to do both of these and have never even created a Likert survey in elearning or a results slide let alone both. Any advice?

Courtney

Hi Courtney

here is a tutorial about results slides.

https://community.articulate.com/series/4/articles/adding-result-slides-in-articulate-storyline-2

In SL you can only track one result slide - you could include the likert survey in with other graded questions but you won't see any points being allocated to it.

See my sample story file attached.

Depending on the LMS you are using they can all handle results/tracking differently.

Here is an LMS troubleshooting blog to help you

blogs.articulate.com/word-of-mouth/troubleshooting-lms-issues/

There is also an industry standard LMS called Scormcloud where you can upload content and test things out

https://community.articulate.com/articles/how-to-troubleshoot-your-lms-with-scorm-cloud

Welcome to elearning heroes - hope these get you started and feel free to shout out with any other questions.

Hi Wendy, 

Thanks for this information, it's really useful. I'm trying to incorporate a pre and post assessment to measure learners' knowledge and the impact of the learning using a Likert scale. However, we also have a learning check that must be completed and a certain grade achieved. What is the point of Articulate having Likert scales if they don't report to the LMS? I think the only way I can have both is to install a button that links to SurveyMonkey for the pre and post assessments, then include quiz slides with graded scores for the learning check. Do you know of any easier options? 

Your expertise is much appreciated. 

Courtney

Hi Courtney

SurveyMonkey sound like the way to go but why don't you post this question in the Building Better courses foru! as well.  I'm sure someone, somewhere has walked in your footsteps and had to do the same thing.

Good luck with your project!

Thanks Wendy - I did yesterday but no one has replied as of yet. I'm hoping for some magic solution! ;) Really appreciate your help. 

Courtney