I'm having some issues when publishing my courses to iPad. I've noticed that when I use Storyline created lines and arrows, they publish perfectly for the desktop version of my course. However, they look bad when published to view on the iPad.
This is HTML5 output, not in the Articulate Mobile Player.
Has anyone else had this issue, and if so, what was the workaround you used?
This is kind of painful but one way to "keep the visual faith" is to use right click > save as image, then import that image into your slide to replace the arrows. I've done this with all of the arrows in a diagram at the same time, since I am lazy I tend not to do the arrows one at a time.
That's sort of the route I thought I would need to go. I can copy and paste arrows and lines from PPT into storyline and they publish as images. The problem with SL created arrows and lines is that you can't right-click and save as picture. You can do that with PPT-created ones, though.
Just not a huge fan of needing to create all arrows in another program if I don't have to. And to keep things looking visually the same, you almost have to create them individually in PPT. Otherwise, when you go to resize within SL, theimage gets distorted and arrows on the same screen don't have the same characteristics.
Hello Nick - I recently encountered an issue where content wasn't displaying correctly. Support asked me to try the http://tempshare.articulate.com/ site to validate I received the same issue. As it turned out, some of our folder settings on our server did not have the appropriate permissions. It might be worth a try to rule out server side settings.
OK, I must have been doing something wrong. The context menu (menu you get when you right-click) was not giving me the option to save as picture. I restarted my computer and there it is. Hmmm. Oh well.
OK, I tried Carla's suggestion with posting to the tempshare site, but still have the same issues. Looks like Steve is seeing that problem with HTML5 output, too.
Looks like saving arrow as picture and using that is going to be the best workaround.
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This is kind of painful but one way to "keep the visual faith" is to use right click > save as image, then import that image into your slide to replace the arrows. I've done this with all of the arrows in a diagram at the same time, since I am lazy I tend not to do the arrows one at a time.
That's sort of the route I thought I would need to go. I can copy and paste arrows and lines from PPT into storyline and they publish as images. The problem with SL created arrows and lines is that you can't right-click and save as picture. You can do that with PPT-created ones, though.
Just not a huge fan of needing to create all arrows in another program if I don't have to. And to keep things looking visually the same, you almost have to create them individually in PPT. Otherwise, when you go to resize within SL, theimage gets distorted and arrows on the same screen don't have the same characteristics.
Thank you!
Hello Nick - I recently encountered an issue where content wasn't displaying correctly. Support asked me to try the http://tempshare.articulate.com/ site to validate I received the same issue. As it turned out, some of our folder settings on our server did not have the appropriate permissions. It might be worth a try to rule out server side settings.
You can right click arrows in SL and save as picture. You can't copy and paste as picture like you can in PPT, unfortunately.
It's strange, I'm not seeing lines published to HTML5 at all. No arrow heads or lines. The bitmap versions show up great.
Hi Nick,
Don't know what I may be doing differently but I am able to select multiple lines and/or arrows and right-click to save as picture.
Might be interesting to look at that again...
Have a nice day!
Annie
OK, I must have been doing something wrong. The context menu (menu you get when you right-click) was not giving me the option to save as picture. I restarted my computer and there it is. Hmmm. Oh well.
OK, I tried Carla's suggestion with posting to the tempshare site, but still have the same issues. Looks like Steve is seeing that problem with HTML5 output, too.
Looks like saving arrow as picture and using that is going to be the best workaround.
Thanks all!
I was finally able to duplicate what was happening for me. Below is a photo of my context menu showing no option to save as picture. Strange.
Hi Nick,
Looks like you are selecting the item from the timeline and not the slide...
The "Save as picture..." option is not available from there.
It is available when selecting the item on the slide itself.
Hey Nick,
You need to select the item on the slide, not the timeline
That would explain it! Thank you so much!
Bill, any way to confirm that? Do you know of any mobile browsers that display them correctly? I've only tried in Mobile Safari.
Fails for me in Firefox and Chrome (Mac) too.
Hey Nick,
Html5 w/ browsers is hit or miss period . You can go here to see the wide range of support - http://html5test.com/
I still won't advertise html5 output because it's so hit or miss. If it's being viewed on an ipad, your best bet is to use the articulate player.
Steve, even the ui will render differently. Photo backgrounds won't show up in IE, but do in FF...
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