LMS Completion Issue
We have multiple courses that are basically mp4 videos that we've uploaded into an Articulate player so we can better track their completion in our LMS. When I publish these, I have attached photos of all of my publish settings.
We have an issue that the video finishes but has an outro and a lot of learners are clicking the x to close out of the player before the outro finishes, and then they're not getting credit for watching the video because the full slide hasn't finished.
Has anyone else experienced this? If so, what did you do differently? Can I set a pop up that tells them not to click the X if they try before the video completes? Do I have a different publish setting that would be better? Any suggestions would be greatly appreciated!