I have a tabs interaction that I have set up with 4 tabs and cooresponding layers. Each layer then has its own marker triggered to take you to that portion of the course. When in preview 3 of my 4 markers are not visible. I have checked the Show/Hide on the timeline and they are not in an initial hidden state. Everything looks the same across all four layers in the build. Any thoughts on what might be happening?
Not really sure what was happening here. I was able to add new ones to show up, but in the process I also deleted some triggers you had on the base slide, so I am not sure if they were impacting it or not.
When I reinserted the slide into the course and added the base slide triggers back in my markers disappeared again. I attached a screen shot of the triggers. Any suggestions?
That is some weird behavior. I would confirm that you are on the latest update and that you are working locally (no shared drives). If you are still having the issues, I think your best course of action may be to submit a case to Articulate where the engineers can look under the hood to check out your files. You can do that here: https://articulate.com/support/contact/case
6 Replies
Hey Gwen,
It is tough to say without seeing the Story. Is this something you can share?
Ron
Ron,
Here it is. Hoping I did this correctly. It is my first time posting.
Thanks for your help with this.
Gwen
Not really sure what was happening here. I was able to add new ones to show up, but in the process I also deleted some triggers you had on the base slide, so I am not sure if they were impacting it or not.
I have attached the ones I made edits to.
Ron,
When I reinserted the slide into the course and added the base slide triggers back in my markers disappeared again. I attached a screen shot of the triggers. Any suggestions?
That is some weird behavior. I would confirm that you are on the latest update and that you are working locally (no shared drives). If you are still having the issues, I think your best course of action may be to submit a case to Articulate where the engineers can look under the hood to check out your files. You can do that here: https://articulate.com/support/contact/case
Thanks for all of your help Ron. Will do!