Media Loop

Hi, Achikam -- Thanks so much for your question! Have you had a chance to take a look at this information on How to Loop Audio or Video in Articulate Storyline? Please let us know if that will work for you! 

Thanks for your prompt reply!

Yes, I have, and this is what I have been doing, but Storyline is acting out…. it does not loop the videos.

Any thoughts on how to overcome this?

Hi, Achikam -- So sorry to hear that you are still experiencing difficulties, but there are a few things we can try to see if we can remedy the issue. First, you might want to try importing your file into a new file. And if you continue to have troubles, it might be a good idea to run through the troubleshooting steps listed here to see if you find improvement. 

Achikam, if you have an example you could share that's not working as expected it would help to figure out what the problem might be...

Of course. Please see attached.

Thank you very much for your help!

Of course!

Please see attached. 

Thank you very much for your help.

It's odd... the videos loop for me one time I preview it and the next time they don't.

Yup. That’s the issue.

Any thoughts?

Nothing right away, but I'll post back if I'm able to figure anything out with it.

Thanks for checking out Achikam's file and I was also saw the same behavior. I was able to locate an existing ticket where this issue has already been reported to our QA team for further investigation. I will be sure to add this post to that ticket so that any additional information or updates I receive are shared here. 

Also, Achikam, have you considered converting your video to a looping GIF, perhaps? Maybe that would do the trick, but it may not work for your purposes. Just a thought and hopefully others will have some additional ideas! 

While Christie follows up on the open ticket (thanks Christie!) I worked up an easy workaround that utilizes a variable.

Here are the basic steps (slide 5 in the attached .story file): 

1. Created a numeric variable named "Video2" with a default value of "0".
2. Left your trigger to start the video when the timeline started.
3. Added a trigger to add "1" to "video2" when the media completes.
4. Added a slide level trigger to play the media when "video2" changes.

There is a slight pause as storyline increments the variable and then restarts the video, but it loops consistently.

Hope this helps,

B