Media Loop stops after the second time

Interesting issue.  We recently noticed the same thing. I just asked and discovered that this is a known and new issue since the last update and should be back to functioning soon.  If you are in a time crunch, you could revert to Update 84, and you should be golden.

Thanks Ron, not a huge hurry, I should be able to wait a couple of months or so. 

It will not be that long

Hi Niels!

Sorry to hear you've been affected by this issue! Thanks for sharing your file!

As Ron shared, our development team has this behavior logged as a software bug in Storyline 360 version 3.85.31840.0. Testing your file, I was able to reproduce the same issue. Not to worry! I've linked this discussion to the bug report and will provide updates as soon as a fix is in place. In the meantime, as a workaround, we suggest:

• Downgrading to version 3.84.31722.0 or earlier of Storyline 360 where this behavior cannot be observed.

Or

1. Add 2 layers and place a copy of the video on each.
2. On the base layer, add a trigger to show Layer1 when timeline starts on this slide.
3. On Layer1, add a trigger to show Layer2 when media completes.
4. On Layer2, add a trigger to show Layer1 when media completes.

Thank you for your patience. I'm sorry if this has been slowing you down!

Hi Everyone!

I’m happy to share that in Storyline 360 (Build 3.86.32028.0), we fixed a bug that you were running into:

• Fixed: Video loop only happens once in Storyline 360 (Build 3.85.31840.0)

From here, all you need to do is update Storyline 360 in your Articulate 360 desktop app!

If you run into any issues, please don't hesitate to reach out to our Support team in a support case.