Hello everyone. I need some help. I brought the work laptop home to work for a few weeks but when I go back into Storyline 2 the menus are tiny and I cannot figure out how to resize them or just back to normal. Screenshot attached. I have tried CTRL+0 to resize and nothing. Restarted my machine and nothing.
I had a similar issue as I just bought a new laptop with a high resolution screen (2560 x 1440). Some software does not adjust (scaling) to these newer HD screens. Articulate Support provided some help and indicated they are working to improve performance on HD monitors.
For me, I adjusted my screen resolution to 1600 x 900 and the menu works fine. I typically am connected to a large external monitor (1920 x 1080). However, if you're solely using a laptop, trying adjusting your screen resolution (right click on the desktop).
Hi, Lane -- Thank you so much for reaching out, and I see that Neil has offered some great insights to assist! I thought I might also pass along this info on Articulate Storyline DPI Support, as well.
Hello Neil and Christie. I appreciate the help. Nothing has restored it to what it looks like in my work office but I was able to get it larger at 300% setting so now I can at least click on the right menu areas without getting frustrated. Thanks again, I do appreciate you both. Lane
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I had a similar issue as I just bought a new laptop with a high resolution screen (2560 x 1440). Some software does not adjust (scaling) to these newer HD screens. Articulate Support provided some help and indicated they are working to improve performance on HD monitors.
For me, I adjusted my screen resolution to 1600 x 900 and the menu works fine. I typically am connected to a large external monitor (1920 x 1080). However, if you're solely using a laptop, trying adjusting your screen resolution (right click on the desktop).
Hi, Lane -- Thank you so much for reaching out, and I see that Neil has offered some great insights to assist! I thought I might also pass along this info on Articulate Storyline DPI Support, as well.
Hello Neil and Christie. I appreciate the help. Nothing has restored it to what it looks like in my work office but I was able to get it larger at 300% setting so now I can at least click on the right menu areas without getting frustrated. Thanks again, I do appreciate you both. Lane
Thanks for the update Lane and the DPI support and high resolution machines is something we've shared with our team.
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