Missing buttons

Nov 28, 2019

Hi Community,

Wandering if anyone out there can help with this one...

I have a new section of eLearning that is menu based. On the main menu there are several buttons to click on, each taking you to a new slide with it's own subsequent menu. On this second menu I have a rectangular button that users click on to take them back to the main menu. I'm currently having this piece of eLearning reviewed and some users have reported that this button doesn't appear sometimes when they return to the second menu.

I have triggers and states and I can't see the button would randomly disappear and I haven't been able to recreate the error.

Does anyone out there have any ideas or know of any fault that might be causing this?

Thanks in advance,

Tom

5 Replies

Wendy Farmer
Hero

over 4 years ago11/28/19 at 6:41 pm (UTC)

Hi Tom

it's hard to say without seeing how your file is setup - can you share it?

I would be looking to make sure the object (return button) doesn't have an exit animation and it set to be on the timeline 'show always' or 'show till end'

Tom Griffin
Author

over 4 years ago11/29/19 at 8:45 am (UTC)

This post was removed by the author

over 4 years ago11/29/19 at 7:32 pm (UTC)

Tom Griffin

out when in review mode and on an ipad

Hi Tom

I've been through the course and done the KC. I'm not seeing the issue but what do you mean by in review mode? There is no review of the KC and the buttons are displaying for me at all times.