Missing letters using Microsoft Edge browser
Aug 14, 2018
Hey folks,
Has anyone experienced an issue in Edge where letters are missing? I know from this articule (https://articulate.com/support/article/Learners-See-the-Wrong-Font-or-Missing-Letters-in-Internet-Explorer) it can happen in other browsers. We have already added MIME type to the hosting server for Web Open Font Format (WOFF) files because we had this issue using Chrome, FF and IE. But it appears that Edge is doing it now.
In the article it suggests some steps for IE, if this issue is affecting only IE, are these steps the same for Edge?
Thanks,
...Z
4 Replies
Hi, Zdravko. Thanks for your post, and great call on starting with the how to add a MIME type in IIS Manager solution for all browsers first!
Really sorry to hear that the problem has resurfaced in Edge after those steps. While I do not see an equivalent setting in Edge–we definitely want to lend a hand here, so I've opened a case for you to work with our support team. We'll do a deep-dive to see what's happening there.
Look out for an email from the team, and I'll also follow along to keep this discussion updated with any new information!
Sounds good :)
Thanks Katie!
Is there any updates for this case? We also have same issue.
Hello Muyar and welcome to E-Learning Heroes :)
Thanks for reaching out to let us know what you are experiencing as well.
You're experiencing the issue in additional browsers as Zdravko mentioned above?
If you take a look at the documentation here, it covers other browsers as well.
This discussion is closed. You can start a new discussion or contact Articulate Support.