Font not showing correctly in IE 11


I've been using the default font 'open sans' for my compiled eLearning but during testing in IE 11 we have noticed that the font appears to look more like Times Roman and letters are missing - e.g. the f from further - but when viewed in other browsers the text is correct. Has anyone else had this issue? We've tried in in and out of the LMS and the font remains incorrect in IE 11


6 Replies
Ashley Terwilliger

Hi Noreen,

If learners see the wrong fonts only in Internet Explorer, here are two reasons why and solutions for each.

Understandably, a lot of users aren't able to change those settings if they're imposed by a corporate IT policy. Our team is continuing to investigate creative strategies to account for that, so we'll update that article once we have more information.