Mobile browser keyboard on select multi line text input

Apr 18, 2019

Hi, I am having some trouble with a multi line textinput field.

This is a SCORM produced by an outside source, using storyline.  When attempting to enter text into a multi line textinput field, the mobile device keyboard appears only if we select the top line of the area of the textinput.

I looked in the zip file and found where the field is defined and it does have a height greater than a single line of text - is this something anyone else has seen?  I would like to be able to help the producer to fix the problem and republish but I do not have a lot of experience with this format.

 

thanks in advance!

5 Replies
Leslie McKerchie

Hi Justin,

Thanks for reaching out and letting us know what you're running into with your published output on mobile devices.

Do you know what version of Storyline you're using? We are currently on Build 3.26.18601.0 for Storyline 360. You can read all of the details here.

You can check by going to:
Help > About Articulate Storyline

I see where we had a previous issue reported, but it is marked as fixed in Update 22.

Leslie McKerchie

Hello Justin,

Thanks for letting me know that you are experiencing an issue with selecting the text area in Quizmaker as well.

I've not seen reported for Quizmaker, but I was able to replicate so I'm reporting the issue for you. I'll attach this conversation so that we can share any updates as well.

I wanted to share some information about how we manage these feature requests as that may be helpful.

No workarounds listed other than using the first line to select. 

This discussion is closed. You can start a new discussion or contact Articulate Support.