do you have a trigger on the 'retry quiz' button of the result slide to 'reset results'? Also the 'when revisiting' option on the quiz slides should be set to automatically decide
I did not do this...I am trying to set up the trigger now, but i am unable to choose to select the quiz slides to the be reset, my only options are "unassigned" or "Results slide. how to i get it to generate the quiz slides?
Hi Brittany! You would be resetting the results on the result slide and that would reset the questions tied to that result slide. Just be sure to put the 'when' for when the user clicks on the retry button.
If you need us to take a look at your .story file, please feel free to share.
It sounds like you've got the right set-up, Brittany - would you mind sharing your file here so we can take a closer look? Just click the Add Attachment button at the bottom of the reply window.
Is there a trigger to set if a person uses the menu button to proceed to the next exam, or chooses the next slide option "without" clicking retry or review? When I do this, (go to the next module/test bank) and then come back, the slides are blank and you cannot choose an answer.
It sounds like when you go back to previously answered quiz questions, the question slides are blank. Is all the question text missing? Does the same thing happen if you click the Review Quiz button?
If you don't mind us taking a closer look at your file, that would be helpful! We'll delete it when we're done troubleshooting. If that works for you, you can upload your file privately to our support team here. Thanks!
6 Replies
Hi Brittany
do you have a trigger on the 'retry quiz' button of the result slide to 'reset results'? Also the 'when revisiting' option on the quiz slides should be set to automatically decide
I did not do this...I am trying to set up the trigger now, but i am unable to choose to select the quiz slides to the be reset, my only options are "unassigned" or "Results slide. how to i get it to generate the quiz slides?
I added an attachment showing the issue.
Thank you so much for the help
Hi Brittany! You would be resetting the results on the result slide and that would reset the questions tied to that result slide. Just be sure to put the 'when' for when the user clicks on the retry button.
If you need us to take a look at your .story file, please feel free to share.
It sounds like you've got the right set-up, Brittany - would you mind sharing your file here so we can take a closer look? Just click the Add Attachment button at the bottom of the reply window.
Is there a trigger to set if a person uses the menu button to proceed to the next exam, or chooses the next slide option "without" clicking retry or review? When I do this, (go to the next module/test bank) and then come back, the slides are blank and you cannot choose an answer.
Hi John,
It sounds like when you go back to previously answered quiz questions, the question slides are blank. Is all the question text missing? Does the same thing happen if you click the Review Quiz button?
If you don't mind us taking a closer look at your file, that would be helpful! We'll delete it when we're done troubleshooting. If that works for you, you can upload your file privately to our support team here. Thanks!
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