My storyline 360 program not reponding , How can I fix it?

Does the same thing happen if you create a new project, as opposed to opening the existing one?

Hi Pawita and welcome to E-Learning Heroes :)

Sorry to hear that you ran into difficulty with this and it looks like David has popped in to help you out.

I am curious if the issue happens in any course you are working on or just this particular one as well?

If you cannot re-create the issue in a new course, I would advise to import the file into a new one and proceed.

If it's happening in any/all files, you should certainly conduct a repair of your software.

If you need to work directly with our team to dig a bit deeper, you can reach out here.

Or is it's trial ?

In case,I used trial program.

If I pay for this program, maybe get stability?

I'm not sure. T_T

I have a question about Thai language.

When I started type TH language into slide,It's always freezing.

TH language maybe have some effect with program.

Yes or no?

Thanks you

:)

Hi Pawita,

The trial is a full version of the software, so it should work the same and be stable throughout. 

Storyline supports all languages and scripts, including right-to-left scripts—such as Arabic and Hebrew—and double-byte character sets (DBCS)—such as Chinese, Japanese, and Korean—so you can create courses in any language, including Thai. 

If your Storyline application is freezing or crashing, I'd ask you to connect with our Support Engineers who can take a look at what's happening on your computer!