Newbie Help

Jun 25, 2015

I'm new to Storyline and checking out a trial.  To test out the importing of Powerpoint I decided to use a Jeopardy game I had, but I've been running into a few issues.

The first is that after everything was imported I wanted to edit the states of the $ amounts if we're hovering or if it's been visited.  I edited one and as I've seen in one of the tutorials, after I added the new states I double-clicked on the format painter and then began clicking on the other dollar amounts.  This would give the text boxes the additional states, but not actually change them.  All 3 states, Normal, Hover, and Visited, have the same properties.

Any idea why this is?

I changed a few manually to test it out, but when I play the slide in the preview, sometimes the hover 'sticks' and won't move back to the normal state after I'm no longer hovering.


10 Replies
Wade Kreiser

Thanks Christie.

As mentioned above the hover sometimes will 'stick' when I preview the one slide with the game board on it.  I then tried previewing the entire project and none of the states worked then.

Is this possibly an issue because of importing it from PowerPoint?  I don't recall, but I've had this PowerPoint for years so it is an older version of PowerPoint.

Christie Pollick

Hi, Wade -- I am going to test your file momentarily, but I wanted to ask if you could please give these troubleshooting steps a shot, as the issues you are having may be easily addressed. Please make sure you are working locally as described here, and you may want to try importing the file into a new file. If you are still having issues, you might want to try to repair Storyline. Also, it's helpful if you are able to test your published output in the intended environment, as well. 

Christie Pollick

Hello again, Wade -- Do you happen to know what version of PowerPoint you imported from, by chance? Anything before 2007 would not import properly:

Compatibility and Integrations
Backward Compatibility
  • Storyline 1 content can be upgraded to Storyline 2
  • Storyline 2 content can't be opened or edited with Storyline 1
Importing Content
  • Microsoft PowerPoint 2007 or later (32-bit or 64-bit)
  • Articulate Presenter '13
  • Articulate Quizmaker '13
  • Articulate Engage '13
  • Articulate Presenter '09
  • Articulate Quizmaker '09
  • Articulate Engage '09


Also, I was able to test and Format Painter appears to be working properly, so you may want to redo your text boxes and see if that does the trick for you. Hope that helps, and please let me know if you need additional assistance. 

Wade Kreiser

Hi Christie,

Thanks for your suggestions.  I never work off of files from the network as have already run into issues in the past and learned my lesson there.  :)

I tried importing the Powerpoint in again, but still same behaviour, I uninstalled and reinstalled Storyline to no avail.  I even tried a new project and started from scratch and still the format painter isn't working.

Ah!  I did some playing around and maybe I found the issue of my expectations and some of the limitations of Storyline.  When I'm trying to use the Format Painter to update the states of my TICO Jeopardy my states only change the colour of the text.  The fill of the text box is blank throughout.  So am i correct in my deduction that the format painter does not affect the format of the text?



Christie Pollick

Hi, Wade -- My apologies, but maybe I am not clear on what you are asking regarding how Format Painter functions. Have you come across this information with respects to Applying Consistent Text Formatting Throughout a Project, which can be found toward the bottom of the tutorial on Using the Font Formatting Options:

The Format Painter is a quick way to copy formatting from one object to another. If you've formatted a word or block of text with several attributes that you'd like to use elsewhere:

  1. Select the formatted text.
  2. Go to the Home tab on the ribbon and click Format Painter.
  3. Click another text element to apply the same formatting to it.

Tip: If you need to apply the same formatting to multiple text elements, double-click the Format Painter to keep it turned on. Click it once more to turn it off when you're done, or press the Esc key on your keyboard.

Another way to speed up your design work is to use theme fonts rather than formatting text elements individually. You can set up a default heading font and default body font so all new slides inherit the same fonts. Yet another shortcut is to leverage master slides. For guidance, see these tutorials:

Wade Kreiser

Hi Christie,

I saw this tutorial on adjusting states ( ) and was trying to do the same thing with the text boxes.

I do it just as the video mentions and as you describe above:

  1. Edit States
  2. Once done, click 'Done Editing States'
  3. Double-click 'Format painter'
  4. Click on the other objects that you want identical formatting

I believe in the version of the TICO Jeopardy file that I shared, in the first column you'll probably find some of the text boxes are set up with 3 states - Normal (yellow text), Hover (black text), and Visited (white text).  If more are set up this way it's because I did it manually.  The background for all of these should be No Fill I believe. 

When I double-click on the Format Painter and then click on the other text boxes, the new states are created, but the text is all yellow for the states on the objects that I used the Format Painter for.  The problem is the way these states differentiate is the text colour so if this isn't updated at the same time then I have to go back through them all.

Yesterday before I messaged back I played around a bit and the Format painter was working for the fill colour for the different states on buttons and shapes (as per the video above), but it doesn't seem to adjust the text at the same time for some reason.  I hope that clarifies better what I was trying to say yesterday.

I checked with a colleague who is also trying a trial version of Storyline and her text wouldn't format either.  It didn't matter if it was a button, shape, or text box.


Christie Pollick

Hi, Wade -- Thanks for sharing this information. Upon further exploration, it seems that the text formatting is not being applied using the format painter. We are aware of this bug and it has been reported to the QA team for review. And although I cannot provide a workaround (other than to manually apply the formatting to states) or an exact timeframe for resolution, your thread has been added to the ticket, and any updates will be posted here in the forums. 

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