no audio on the getting started Mar 18, 2013 By Paul Cote I have been able to see the video but the audio doesn't work. I called for help and they said to submit a ticket, but I couldn't submit a ticket. I can't seem to even get started!
Mike Enders Staff 11 years ago03/18/13 at 6:08 am (UTC) Paul, Can you post a sample .story file that we can take a look at? Mike
Paul Cote Author 11 years ago03/18/13 at 6:12 am (UTC) I was just trying to use the getting started video on page: http://community.articulate.com/tutorials/products/getting-started-with-articulate-storyline.aspx so I can get going on this but I can't hear anything.
Mike Enders Staff 11 years ago03/18/13 at 6:26 am (UTC) Hmmm. And you are getting sound from other sites when you view them in the browser? If so, could you make sure that the audio isn't muted on the Screenr itself?
3 Replies
Paul,
Can you post a sample .story file that we can take a look at?
Mike
I was just trying to use the getting started video on page: http://community.articulate.com/tutorials/products/getting-started-with-articulate-storyline.aspx so I can get going on this but I can't hear anything.
Hmmm. And you are getting sound from other sites when you view them in the browser?
If so, could you make sure that the audio isn't muted on the Screenr itself?
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