Not able to hear audio

Aug 29, 2016

Hi,

I added audio to a frame (with two layers), however when I play /preview the frame, audio for the first layer plays directly.

 

Please help ASAP.

 

Regards

Chetana

6 Replies
Wendy Farmer

Is the audio on the base layer or the layer?

If you have a trigger show layer 1 when timeline starts on base layer and your audio is on the first layer with no trigger to stop audio on layer when timeline starts then it will start straight away.

Perhaps if you describe exactly what you want to happen including where the audio is located and how the user gets to a layer and closes a layer - alternatively upload your .story file and let me know what you want to happen.

 

This discussion is closed. You can start a new discussion or contact Articulate Support.