Not getting Audio while publish for Articulate Review 360

Hi Yogesh,

It sounds like the audio issues are appearing across multiple platforms! If you're able to share your .story file with our support team, we can do some testing and ensure your audio is playing as expected!

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Hi Ren,

Below is the sample review link and attached is the sample file.

https://360.articulate.com/review/content/695bf76c-ecbe-4827-aef6-e07afecad99a/review

I can't hear the inserted audio(text to speech) on browsers except for Internet Explorer. But Yes, I can hear the audio for any video integrated into the file on all browsers.

 

Regards,

Yogesh Dhingra

Hello Yogesh!

Thank you for sharing both the Review 360 link and the .story file. I've tested the Review link using Chrome, and I hear the audio play as expected. I also republished the course to Review 360 and still heard the audio. Here's the Review link.

Since it's playing as expected, I'd recommend looking into audio configurations in Chrome. Ensure the “Allow sites to play sound” option is enabled in the Chrome sound settings (chrome://settings/content/sound.)

Let me know if that makes a difference!

Hi Lauren,

Thanks for the reply,

I am not able to hear audio from the review link you have shared and also I have changed the settings as suggested but still not resolved.

Thanks