Not sure why but my story seems to struggle to open in Firefox
This happens both in Review 360 and when loaded onto our server.
What I've tested/troubleshot
- Sent the project to several people who also experienced similar difficulties
- cleared my cache on firefox
- updated firefox to the latest version
Is there anything I can be doing wrong with my export file? the total size of the export folder is 10mbs (I have brief audio recordings in the tool).
Any advice would be appreciated. Do let me know if there's any information I could share to help determine the cause of this issue.