Notes in Player issue

Hello!

I'm very new to Storyline and I've inherited a project that requires a video transcript to be in the notes of one slide. In the Player Properties menu, Notes is checked to display in the sidebar but when I preview the file it's not displaying. Along with inheriting the project, the file that I'm working on did not originate with me either so I'm not sure if there are any hidden settings that are preventing Notes from appearing. Any thoughts??

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