I have a numeric interaction question as part of a quiz. The answer to this is a single value so have set it to "Equal to". When viewing, if I enter the correct numeric, the Submit button on the player does not respond or take me to the next question. But if I enter the incorrect answer and click the Submit button I can proceed to the next question.
If you can share the .story file here that would be great, but if you're not able to post in the forums you can always send to our Support team as well. They'll be happy to take a look.
I have also experienced the very same thing. I have created a question bank with different types of question, all the other types worked fine except the numeric entry. I had a hard time trying to figure out why the submit button suddenly gets disabled when the correct answer is entered, however, if you try to enter an incorrect answer the submit button suddenly works.
I tried using text entry type questions in the meantime to make the quiz work. And it did. But still, I am still waiting for anybody who has finally figured out how to solve the issue in this thread.
I don't see where Rohit or Mike submitted a support case to share their file with us. I found an older case where the workaround suggested was to also set up a trigger to the main layer below the submit interaction trigger. Add a trigger to jump to next slide when the user clicks the submit button.
If you're still experiencing a problem with your file and would like to share it with us here, we're happy to take a look. You can also send it along here.
Hi Ashley, I don't see a conclusion to this post and I'm having the same issue. I posted my project with Case Number: 00499853. Please help as my project is time sensitive and some of my numeric entries work and some don't.
I am - I figured it out for myself but it still seems to be a common problem. I'm not using the Correct or Incorrect feedback per quiz question so I went in and selected None on the Form View. All the numeric interactions now work for me, however, I am concerned that if I had left them, I would still be experiencing issues. I'm not sure what finally solved it, but I did the changes for layers and base slides of all my numeric slides to resume where the user left off as well as adding the extra trigger to jump to the next slide when the user clicks submit (this on it's own failed to work). Which numeric questions worked vs didn't work was random as well. I hope someone else can gain assistance from all the different options I explored if they run into this problem as well.
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Hi Rohit,
These things are quite difficult to trouble shoot without viewing the file, could you upload the .story file?
Hi Rohit,
If you can share the .story file here that would be great, but if you're not able to post in the forums you can always send to our Support team as well. They'll be happy to take a look.
Thanks for the information!
Contacting the support team sounds like a more feasible option for me, as I wont be able to share the file on this forum.
Sounds good, Rohit. If you'd like to let me know the case number I'll follow along.
Ashley, I've just experienced exactly the same logic issue as Rohit explained...
Hi Mike,
I don't see that Rohit submitted a support case yet, so if you'd like to share your file here.
I have also experienced the very same thing. I have created a question bank with different types of question, all the other types worked fine except the numeric entry. I had a hard time trying to figure out why the submit button suddenly gets disabled when the correct answer is entered, however, if you try to enter an incorrect answer the submit button suddenly works.
I tried using text entry type questions in the meantime to make the quiz work. And it did. But still, I am still waiting for anybody who has finally figured out how to solve the issue in this thread.
Thanks.
Hi Mark and welcome to Heroes!
I don't see where Rohit or Mike submitted a support case to share their file with us. I found an older case where the workaround suggested was to also set up a trigger to the main layer below the submit interaction trigger. Add a trigger to jump to next slide when the user clicks the submit button.
If you're still experiencing a problem with your file and would like to share it with us here, we're happy to take a look. You can also send it along here.
Hi Ashley, I don't see a conclusion to this post and I'm having the same issue. I posted my project with Case Number: 00499853. Please help as my project is time sensitive and some of my numeric entries work and some don't.
Hi Jessica! Looks like you are currently working with our support team.
I am - I figured it out for myself but it still seems to be a common problem. I'm not using the Correct or Incorrect feedback per quiz question so I went in and selected None on the Form View. All the numeric interactions now work for me, however, I am concerned that if I had left them, I would still be experiencing issues. I'm not sure what finally solved it, but I did the changes for layers and base slides of all my numeric slides to resume where the user left off as well as adding the extra trigger to jump to the next slide when the user clicks submit (this on it's own failed to work). Which numeric questions worked vs didn't work was random as well. I hope someone else can gain assistance from all the different options I explored if they run into this problem as well.
Thanks for sharing Jessica :)
Hi Heroes. If you stumbled on this old thread looking for an answer, you may want to check here.
Thanks for linking Steve :) Sounds like you may be speaking from experience.
You know it! :D
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