Object intersection not working

Aug 01, 2019

Hey all,

I'm builing a little 'search and find' mock up but as soon as I add in the 'when object intersects' trigger, the whole thing craps out and preview just sits there trying to load.

Here's the mockup; https://360.articulate.com/review/content/3c1d296d-4f66-4cab-8ad1-867903f207be/review

I've got my scope set up as an image and then added an invisible shape over the crosshairs and grouped the two of them together. 


Here is how my trigger is set up; 

I'm guessing the problem is simply that the invisible shape doesnt like to be in a group for that particular trigger to work...

Any ideas how I can figure out a workaround, I've tried;

  • 'mouse hovers over'
  • 'object dropped on'

But not getting anwhere! 

Thanks :)

 

 

Pinned Reply
Steven Benassi

Hello Everyone!

I wanted to share some great news! We are no longer seeing this bug that prevented the Object Intersects trigger from working when intersecting with an object that was part of a grouped object in a Storyline course.

Please make sure that you are using the current version of Storyline 360 (3.72.29699.0)This guide walks you through installing, updating, and opening Articulate 360 apps.

Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.

27 Replies
Steven Benassi

Hi Fatemeh Eb!

Sorry to hear you've also run into this setback!

Would you be comfortable sharing a copy of your .story file for testing? I'd be happy to take a closer look and confirm if you are being affected by the same issue being discussed in this thread. Feel free to upload it here in the discussion or privately through a support case.

We'll delete it from our system as soon as troubleshooting is finished!