I'm working on a project that has lists where I am using circles to highlight points. They are all perfectly in place on the screen when I publish the project, and each time I open the file. However, when my client opens it on his end, the options are all off by about 20 pixels. I have the latest version of storyline. And we can't find any way that our Storyline software varies. Has anyone else had this problem and if so, were you able to find a solution?
Articulate Storyline requires Microsoft Windows to be configured with 96 DPI (dots per inch). If Windows is using a different DPI setting, you may experience erratic behavior, such as:
* Elements of the application are misplaced or distorted.
* Objects are misplaced or distorted when previewed or published.
* Zoomed images don't work as expected.
* Font sizes are incorrect after using the translation features.
Also be sure that your zoom is set to 100% when working in the slide.
4 Replies
Hi Tamara!
Are you sharing a .story project file and having this issue? That's what it sounds like.
Be sure that both of you are utilizing 96 DPI:
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Thank you so much! That fixed it.
Glad to hear it Tamara! Please note that replying to the forums via e-mail attaches your signature. You are welcome to pop in and edit if needed.
Thank you. :)
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