I have a course (The 9th in the series). No changes to the player or settings, yet when I put this course into the LMS it has a funky grey background with an orange play button before the learners can get into the course at all. I have attached three screen shots.
Walt, thank you for sharing that post. @ Katie, button appears on Firefox, not chrome. I do have audio in my first slide, but it is not set to auto-play it is only set to active when the "Start" button is hovered over. I am using the latest update of SL3. I cannot share the Storyline file.
I understand if you're unable or would rather not share your file, but since it's the best way for us to demonstrate the problem and document a defect, we'd happily accept a .story project shared here privately if you change your mind.
I know we had an issue with Firefox autoplay back that was fixed in Update 17 of Storyline 360, but since you mentioned the slides were not set to autoplay, I don't know if that would fix your course. It's worth taking a look though!
It does appear that the orange matches the other colors you've added to the player - so perhaps playing around with those will help you narrow down where it's coming from? I haven't seen a similar orange button on any other courses (even those with the autoplay set up).
4 Replies
https://community.articulate.com/discussions/articulate-storyline/what-we-re-doing-to-help-you-update-your-courses-for-browser-auto-play-settings may help.
Hi, Justin! That IS very funky; thanks for including those screenshots.
I saw you were working with my teammate, Alyssa, in another discussion. I'm also curious to know:
I'll be standing by!
Walt, thank you for sharing that post. @ Katie, button appears on Firefox, not chrome. I do have audio in my first slide, but it is not set to auto-play it is only set to active when the "Start" button is hovered over. I am using the latest update of SL3. I cannot share the Storyline file.
Hi Justin,
I understand if you're unable or would rather not share your file, but since it's the best way for us to demonstrate the problem and document a defect, we'd happily accept a .story project shared here privately if you change your mind.
I know we had an issue with Firefox autoplay back that was fixed in Update 17 of Storyline 360, but since you mentioned the slides were not set to autoplay, I don't know if that would fix your course. It's worth taking a look though!
It does appear that the orange matches the other colors you've added to the player - so perhaps playing around with those will help you narrow down where it's coming from? I haven't seen a similar orange button on any other courses (even those with the autoplay set up).
This discussion is closed. You can start a new discussion or contact Articulate Support.