Options in a Matching question resize when moving the seekbar


We noticed this week that when a user view a matching question slide and move the seekbar, the options resize and become smaller.  Also, when jumping to previous slide and coming back, the options appear behind the association normal size.

I created a slide in Storyline to test and even when previewing the slide in Storyline, I was able to replicate my issue.

I have attached the Storyline file to this post in case you need it. 

Can someone help me with this?

Thank you

17 Replies
Alyssa Gomez

Hello, Marianne! 

Thanks so much for bringing this to our attention! I saw the same thing in my own testing in Storyline 360, and that's definitely not what we'd expect. Fortunately, the same problem doesn't happen in the published output--it seems to only happen in Storyline preview. Did you notice the same thing?

Click here to test your published file. 

I'll be sure to share this problem with my team, and we'll begin looking at next steps. As soon as I know more, I'll pass the information along to you!

Alyssa Gomez

Hi, Marianne!

I wanted to circle back to share what I found when I tested your slide published with Storyline 3 in SCORM Cloud (an LMS testing tool). When I click and drag the seekbar backward, the answer choices appear correctly. They don't shrink in size like they do in Preview mode. 

Can you also test this link and let me know if you see the same thing?

Ashley Terwilliger-Pollard

Thanks, Marianne. I saw some odd behavior if I dragged the seekbar prior to answering all the items. If I had answered them and then changed my mind to drag again, the seekbar didn't make much difference. Here's a quick screen recording - does that match what you're seeing too? I'll share that screen recording of it with my team too as they look into this! 

Leslie McKerchie

Hello everyone,

I'm excited to let you know that we just released update 23 for Storyline 360! It includes new features and fixes - check them all out here.

Here's the one you will be particularly interested in:

Fixed: In drag-and-drop interactions, drag items didn't always move with your mouse or stay where you dropped them.

Here’s how you can update Storyline 360 to take advantage of everything the latest release has to offer. Let me know how you make out!

Alyssa Gomez

Good news, Marianne! We fixed the issue you reported where drag items didn't always move with your mouse or stay where you dropped them.

Install the latest Storyline 3 update to take advantage of all the recent features and fixes.  

If the problem happens again, please record a screencast for me, and I'll be happy to help!