I have a pause layer set up on a Master slide that pauses the timeline on all my slides so that the user has to click play to start the timeline. This works great when you first view the slide, but does not work at all if you return to the slide by clicking the PREV button.
Any ideas for a fix? I want the silde to play only if the user selects play., regardless of whether or not the slide has already been viewed.
Thanks for the response, Justin! Yes, I do have it set to Reset to Initial State, but still no luck. It automatically plays when you use the PREV button to navigate back.
I looked at Maya's case to see what resolution was shared with her, and Cleo on our Support team shared:
To address the issue, I suggest that you do the following: 1) Remove the Pause/Play Media triggers. 2) Set your base layer Slide Properties->When revisiting, setting to "Reset to initial state". 3) To pause/play the timeline of your base layer (which includes the audio, Please use the technique on this link below: http://www.articulate.com/support/kb_article.php?product=st1&id=rpl0ftm5ljuf
If you try to simply pause/play the media, the timeline will still continue to play in the background along with the other objects.
You can try my initial recommendation of setting the Slide Properties->When revisiting, to "Reset to initial state". Hopefully it will pause the audio when the "Prev" button is pressed. If not then you really need to use the "Pause timeline of base layer" setup.
6 Replies
Good Morning, Maya.
Have you tried changing the When Revisiting Property to "Reset to initial state?"
Please let us know if the problem persists. Thanks!
Thanks for the response, Justin! Yes, I do have it set to Reset to Initial State, but still no luck. It automatically plays when you use the PREV button to navigate back.
Thanks for checking that out, Maya.
Can you please send us a copy of your .story project file so that we can take a closer look? Thanks!
No problem. Thanks so much!
Hello,
I have the same problem. It s work thé forts Time but when i come back it does not work. Did find à solution for Maya?
Thank you for your help.
J claude
Hi Jean-Claude,
I looked at Maya's case to see what resolution was shared with her, and Cleo on our Support team shared:
To address the issue, I suggest that you do the following:
1) Remove the Pause/Play Media triggers.
2) Set your base layer Slide Properties->When revisiting, setting to "Reset to initial state".
3) To pause/play the timeline of your base layer (which includes the audio, Please use the technique on this link below:
http://www.articulate.com/support/kb_article.php?product=st1&id=rpl0ftm5ljuf
If you try to simply pause/play the media, the timeline will still continue to play in the background along with the other objects.
You can try my initial recommendation of setting the Slide Properties->When revisiting, to "Reset to initial state". Hopefully it will pause the audio when the "Prev" button is pressed. If not then you really need to use the "Pause timeline of base layer" setup.
This discussion is closed. You can start a new discussion or contact Articulate Support.