Picture (or form) mirror effects problem

Apr 18, 2020

Hi, I'm having some problems with this effect.

I have some images that I want to apply the first mirror effect of the list. At the moment of select its looks ok. BUT when I preview or export the project the effect looks different and it seems like I select the third option of the effect, the one that mirrors almost the entire element.

This image shows how it looks at the work area

And this one when I preview or export the project

This happens with pictures or objects and it doesn't matter if I select the effect with 0px of space or the 10px space.

Articulate is updated to the latest version.

Cheers!

 

5 Replies
Lauren Connelly

Hello Bastian!

I'm happy to help! That looks like a bug to me. 

Here's what it looks like on my end:

Slide View                                                                        Preview

  

The sizing of the shape effect is larger in Preview than it is in Slide View. I've shared this in the form of a bug report so that our team can start investigating! 

I'll report back when I have an update!

Katie Riggio

Hi there, Bastian!

Thanks for checking in, and I'm sorry you saw this in Storyline 3 as well.

To add clarity, this bug is currently in the early stages of our How We Tackle Bugs process. Based on the limited impact, it's still open for monitoring. 

If you're in a bind, we'll do our best to help you work around it. Click this link to open a case with our Support team:

Ren Gomez

Hi Bastian,

Good news! We fixed the issue where the reflection shape effect adds extra padding in Storyline 360.

Here's how to install the latest Storyline 360 update to see all the recent enhancements and fixes. We'll pop back in here when this fix gets implemented in Storyline 3 as well.

If the problem reappears, please connect with our team, or share a screen recording here, and we'll be happy to help!