I'm having some problems with my 360 content on our LMS. The in built player prev/next buttons aren't working so users are unable to start courses. Anybody experienced this? All seems to have happened since the new year but these courses were built in 360 so didn't need to be republished. I have republished a module anyway to see if that was the issue but this hasn't fixed it.
Modules launch in internet explorer.
Help greatly appreciated, some quite high priority training affected!
Thanks for letting us know that you are experiencing the same issue in SCORM Cloud as well.
With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
4 Replies
Hi Danielle
perhaps try uploading to Scormcloud and test there and see if you get the same behaviour.
Thank you Wendy, I have uploaded there and it is doing the same thing. Apologies for sounding ignorant, how do i figure out why? Thanks :)
Which version of IE? IS IE in compatibility mode? Are you using only HTML output?
Hi Danielle,
Thanks for letting us know that you are experiencing the same issue in SCORM Cloud as well.
With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.