Poor audio quality of imported audio files

Aug 20, 2012

Hey everyone,

I have imported an audio file to a storyline project. The original sounds really good, but in Storyline it sounds weird. In Engage I had the possibility to change the quality settings but I cannot find such seeting in Storyline besides in the publish menu.

Does anyone have an idea how to keep the quality as high as the original?



10 Replies
Amy Stock


I have the same problem. I have a professionally recorded script which sounds perfect in Audacity and when listened to in VLC media player, as soon as I import it into Storyline its very hissy and tinny. I have tried to up the quality settings in the Publish menu and its the same. Even importing the recommended WAV files and then publishing sounds really poor quality.

Any ideas?

Amy Stock

Hi Leslie, 

I stumbled upon a setting that sounds perfect in preview and also when published. When using Audacity  I have the Default Sample Rate at 2250 Hz (In Edit>Preferences) and the Default Sample Format as 16-bit. Then when I export the MP3 I have the quality at 128 kbps. This seems to work fine for my audio, I hope it helps anyone else with the same problem.

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