Presentation lagging when published to LMS

Good afternoon

When I publish a file to LMS (Tin Can) and upload to my lms I'm having an issue with it lagging and jumping - basically not v smooth.

I've tried it on a couple of diff LMSs and servers so think it is an internal issue. Anyone found issues with lagging previously? I'm guessing that it's something to do with the way I've designed the module but have no idea what that issue might be.

Any thoughts would be well taken!


2 Replies
Alyssa Gomez

Hey Desk 1!

You mentioned you've tested the output on a couple different LMSs and servers – how did those tests go? Did you run into issues in those environments?

If not, that would suggest the issue is related to your LMS, and your LMS administrator could point you in the right direction.

If you did see the lagging and jumping behavior in those other environments, we'd want to take a closer look at your file.

With your permission, we can investigate your file to get a better handle on what's causing the problem. We'll delete it when we're done troubleshooting. If that works for you, you can upload your file privately to our support team here. We'll give it a test and let you know what we find!