We have been working on a course in Storyline 360 that we have inserted a video into. Every time we try to preview it or publish it, the program closes out and we have to start all over again. We have made sure we have the latest updates, the correct version of Flash, .Net, etc. and nothing helps. We have also downloaded the trial onto other machines all with the same result. This also happens with Storyline 3. The only version we can get to work properly is Storyline 2. Any help would be appreciated.
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So sorry that's happening, Christine! Does the problem seem to be related to one particular video?
If so, would you mind sending us a copy of that video file? You can share it with our team by clicking here. We'll let you know what we find!
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