25 Replies
Ole Djurhuus

I now got an answer from Support:

The reason why the custom button is not working is because the whole slide is an active area for your hotspot interaction. Once you click on the custom button, you automatically select it as your hotspot answer.

They suggest that I remove the custom button and use the predefined "submit" button in the player instead....

Not the answer I hoped. 

A future solution should be to use the hotspot image as the active area for the interaction and not the whole slide. But that's probably not that easy to develop... 

John Curran

Phil's idea sort of worked (I'm using Storyline 2) but beware the underlying issue here:

The reason why the custom button is not working is because the whole slide is an active area for your hotspot interaction. Once you click on the custom button, you automatically select it as your hotspot answer.

I made a hotspot interaction manually - it was a safer option!

Stuart Gilbert

Hi all - I hope this thread is still active. I have an issue with freeform hotspot that I cannot figure out. First I'll say what doesn't work; then I'll describe what I'm doing. If anyone can help, it would be greatly appreciated.

I have the learner click on an image, and I supply correct & incorrect feedback. I do not use a Submit button; I just use On Click instead. Not that it should matter, but I also hide the Next button until they complete the slide - whether they get it right or wrong, I set a switch that says they completed the slide so that they can come back to the slide and then move forward again without having to redo it.

However, when I complete the slide and then Prev back to it from the next slide, it doesn't accept a click - it does nothing no matter where on the slide I click. What is curious, too, I've noticed is that the cursor turns into a pointy finger over the entire slide - EXCEPT over the hotspot!

So I cannot figure out what the heck is going on here. Would appreciate any assistance.

Thanks

Stuart

Wendy Farmer

Hi Stuart

I thought it would be the 'resume setting' but wanted to check

with the setting 'resumed saved state' SL assumes you want it back to what it was when the user left the slide which was 'answered' correctly or incorrectly.

If you change the revisit option to 'reset to initial state' you'll be able to click again - see this Peek if this is the behaviour you are after. I only made the change on the TOS slide.  

Stuart Gilbert

ok, I will try that - i'll look at your sample first. but the reason I said to resume to save state is so that the triggers I set would remain the same. if I change a trigger value from 0 to 1, then don't resume the saved state, then go forward a slide and then back, will the value remain at 1? (I guess I can check that myself, but that's what I was concerned with.) i'll look at your changes now.

Thank you!