unfortunately I get when importing Powerpoint slides I get the attached error message. Also the error message "not enough memory or resources" came up. I have tried all the recommendations from the last discussions but unfortunately without success. Also the Office 365 version is installed locally. We are in our company over 100 authors who work or will work with Storyline.
I’d be happy to have our team take a look at your file and provide next steps!
I’ve opened a case on your behalf with our support engineers and will email you a private upload link. We’ll delete your file as soon as we’re done testing.
In the meantime, feel free to review the tips below for other potential reasons why your file isn’t importing:
I had the feeling that this function no longer worked after the last update of Office 365. I have triggered the function "repair" my Office. After the repair, the PowerPoint import also worked again.
3 Replies
Hello Georg!
So sorry you haven't been able to get past this unexpected error when trying to import a PowerPoint file into Storyline!
I’d be happy to have our team take a look at your file and provide next steps!
I’ve opened a case on your behalf with our support engineers and will email you a private upload link. We’ll delete your file as soon as we’re done testing.
In the meantime, feel free to review the tips below for other potential reasons why your file isn’t importing:
📚RESOURCE - STORYLINE 360: FAILED TO IMPORT POWERPOINT PRESENTATION.
Hello Becca,
thank you for your support.
I had the feeling that this function no longer worked after the last update of Office 365. I have triggered the function "repair" my Office. After the repair, the PowerPoint import also worked again.
Thanks again for your help
Regards
Georg
That's great news, Georg! I appreciate you chiming in with an update.