Beginning about 2 weeks ago, my courses published in Storyline 2 will not run from my web server. I use the server during the review cycle with clients, but none of the courses I have published in the past 2 weeks will run. They run locally and are fine if uploaded to the client's LMS, but my method of allowing customers to preview courses isn't working. I've contacted my web server company and they say they haven't changed anything and that it's a scripting issue on my end. Is anyone aware of something different with Storyline 2 in the last couple of weeks or have ideas of what would suddenly cause this issue? Thanks.
I'm not aware of any changes or issues, and the last update to Storyline 2 was January 9th. Have you tried on another web server to see how it behaves? You could use one of the methods mentioned in this article.
Are these courses you have just uploaded or are the courses that have stopped working after being uploaded but worked at some point. If it is the latter it is your Server settings any chance you changed your domain settings?
If the are new courses that will not run, how do you upload? If it is FTP are you set to binary?
2 Replies
Hi Kelley,
I'm not aware of any changes or issues, and the last update to Storyline 2 was January 9th. Have you tried on another web server to see how it behaves? You could use one of the methods mentioned in this article.
Are these courses you have just uploaded or are the courses that have stopped working after being uploaded but worked at some point. If it is the latter it is your Server settings any chance you changed your domain settings?
If the are new courses that will not run, how do you upload? If it is FTP are you set to binary?
This discussion is closed. You can start a new discussion or contact Articulate Support.