I'm publishing my project to firefox running Flash Player 9 and experiencing some wonky interactions and trouble advancing slides. Has anyone else experienced similar problems?
Can you give us a little more information, please? You mentioned that you're viewing published content, but are you viewing the content locally, or has it been uploaded onto a web server or LMS?
Also, did you experience this issue before using Flash Player 9? If you just recently installed version 9, you may want to try clearing your browser cache. It may also help to install the most recent release of Flash Player. To see the most recent release for your operating system, please take a look at Adobe's help page below:
We are publishing to a LMS that is known to support this specific version of Flash player 9 (9.0.124.0).
We cleared our browser cache
We used Adobe's reccomended fix of uninstalling and reinstalling flash.
We do have an MP4 video embeded in the project in slide 3. but this is not the slide having problems. (I read another post that lead me to believe this might be causing a problem)
I have copied and pasted what my dev teams response to this problem was below in case that helps.
Ok, finally got the IE6 machine running with flash 9
When attempting to use a published course in storyline with any browser that has flash 9 (specifically tested with flash 9.0.124.0) the course will fail to load or give a message that “The Adobe Flash plugin has crashed” as well as receiving a prompt to update flash player. Using the “Include HTML5 output” option provides a possible workaround for some browsers but will not work for legacy browser support.
I hope this helps us get closer to the root of this problem... Thanks!!
4 Replies
Hi Christopher. Welcome to E-Learning Heroes!
Can you give us a little more information, please? You mentioned that you're viewing published content, but are you viewing the content locally, or has it been uploaded onto a web server or LMS?
Also, did you experience this issue before using Flash Player 9? If you just recently installed version 9, you may want to try clearing your browser cache. It may also help to install the most recent release of Flash Player. To see the most recent release for your operating system, please take a look at Adobe's help page below:
Adobe - Flash Player Help / Find Version
Storyline needs flash player 10, http://www.articulate.com/support/kb_article.php?product=st1&id=4mau4vyvbq4n
Good morning Christopher,
(Thanks Phil
)
I just wanted to check in with you on the status of this. Were you able to get this working after updating Flash to at least version 10?
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