I'm having some problems with a course pilot I'm currently running.
A number of students have complained about their progress not being saved when they shut the course down. When the re-open they go back to module 1 and all progress has disappeared.
Any idea how I can solve this?
Also I can't manage to get the course working on Firefox and on iOS appliances. Maybe I'm missing something out when publishing.. ?
Only the Flash version of your course is supported in Firefox and you can read more about our authoring and viewing requirements here. Be sure that you are following the guidelines here for publishing to mobile.
One more question. One of the students is having problems with the video in the slide skipping to the next slide when on pause (to write notes). This usually happens after a couple of minutes.
10 Replies
Hi Craig!
How are you publishing and sharing your course with your users?
Do you have the resume data set as you wish?
Only the Flash version of your course is supported in Firefox and you can read more about our authoring and viewing requirements here. Be sure that you are following the guidelines here for publishing to mobile.
Thanks Leslie!
One more question. One of the students is having problems with the video in the slide skipping to the next slide when on pause (to write notes). This usually happens after a couple of minutes.
Any idea what this could be?
I just checked the settings. I am publishing as LMS: AICC.
The ' include HTML 5', 'Use Articulate Mobile player for iOS' and 'Allow downloading for offline viewing' boxes are all ticked.
So it should work on the iOS appliances but it doesn't..
Hi Craig!
Would you be able to share the .story file for us to take a look?
Yes, not a problem. How is the nest way to share it?
Hi Craig!
You are welcome to share it here in the forums via the 'Add Attachment' button in your reply.
Please let us know the problematic slide to check out as well.
If you cannot share in the forums, please feel free to share here privately.
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Hi Craig!
Looks like you are sharing your published output, but the link is not working and I was hoping to see your project file, which is the .story file.
I think this is the one you need.
That's the one Craig. I haven't forgotten about you, but you have a large file. I'll be back with you soon.
Hi Craig!
I published your course and uploaded to SCORM Cloud for testing:
https://cloud.scorm.com/sc/InvitationConfirmEmail?publicInvitationId=bf0b3850-0030-40f0-8000-490508085437
I am not having an issue with the resume functionality in my testing. Do you experience the issue in my output or is the issue limited to your LMS?
I also am not sure which slide you were having difficulty with on the video as there is a lot of video in your course, so I couldn't begin to assume.
This discussion is closed. You can start a new discussion or contact Articulate Support.