Hi All, I am a newbie here and I have been preparing short project, just few slides with same layout and picture. Only text boxes change on every slides. I don't want to use navigation panel only at first slide, but whenever I am trying to modificate that in slide properties the appearance of the slide changes e.g photo changes its position in Preview.
Have You any advice for me? Thanks in advance and best regards, Dominika
Your issue is also being experienced by others and our QA team are now looking into this. You can check similar issues and its progress through this link:
Thank you for your response. My DPI is 96 and I am using a newest version. As I mentioned before I noticed problem only with this one project where I am not using PREV and NEXT button at one slide. At this slide that problem occurs.
Do you have any screenshots or sample .story file you could share with us? I'd like to see what you're describing to do some additional testing. If you prefer to share either of those things outside of the public forum, you can upload it to me here.
Thanks again Dominika for sharing your project file with me. I saw what you were describing where the slide shifts from the center to the top of the player based on the navigation items enabled. I'll share this with my team so we can narrow down why this is happening and will post an update here as soon as I can!
Not a problem and I confirmed with a few members of my team that this appears like a bug so we'll get it into the hands of Engineering to determine a solution.
Remember when slides could shift up or down in a published course when player navigation features were enabled on some slides and disabled on others? That issue is now fixed in update 24 for Storyline 360; check out all the new fixes and features here!
Here’s how you can update Storyline 360 to see everything this release has to offer. Let us know what you think, and thanks for bringing this issue to our attention!
12 Replies
Hi Dominika,
Your issue is also being experienced by others and our QA team are now looking into this. You can check similar issues and its progress through this link:
https://community.articulate.com/discussions/articulate-storyline/shapes-moving-out-of-alignment-in-preview-mode
Would you mind checking from your side the following?
1. Is your DPI set at 96?
2. Can you confirm if working with local project files (in a network or USB drive) have the same odd behavior?
3. If you’re using SL360, kindly check if the version is 3.21.17083.0. If not, kindly update the apps, you can refer to this link on how to update: https://community.articulate.com/series/articulate-360/articles/articulate-360-user-guide-how-to-install-launch-desktop-authoring-apps
Hi Reynaldo,
Thank you for your response. My DPI is 96 and I am using a newest version. As I mentioned before I noticed problem only with this one project where I am not using PREV and NEXT button at one slide. At this slide that problem occurs.
Many thanks and best regards,
Dominika
Hi Dominika,
Do you have any screenshots or sample .story file you could share with us? I'd like to see what you're describing to do some additional testing. If you prefer to share either of those things outside of the public forum, you can upload it to me here.
Hi Ashley,
Thank you. I am going to send you my storyline file via above link.
Many thanks and best regards,
Dominika
Thanks, Dominika. I got them and will be taking a look. I'll share any updates as a part of your case.
Thanks again Dominika for sharing your project file with me. I saw what you were describing where the slide shifts from the center to the top of the player based on the navigation items enabled. I'll share this with my team so we can narrow down why this is happening and will post an update here as soon as I can!
Hi Ashley. I appreciate your engagement, many thanks :).
Best regards,
Dominika
Not a problem and I confirmed with a few members of my team that this appears like a bug so we'll get it into the hands of Engineering to determine a solution.
Good to hear that. Let me know if you'll find a solution.
Best regards,
Dominika
Absolutely, Dominika I'll post here as soon as I can.
Hi, Dominika!
Remember when slides could shift up or down in a published course when player navigation features were enabled on some slides and disabled on others? That issue is now fixed in update 24 for Storyline 360; check out all the new fixes and features here!
Here’s how you can update Storyline 360 to see everything this release has to offer. Let us know what you think, and thanks for bringing this issue to our attention!
Hi All,
Many thanks for your engagement and help :).
After update everything looks perfect.
Best regards,
Dominika
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