Published Story Freezes

I have a story built with menus, buttons and step-by-step screen play "demos".  When I play a demo and the story line ends I am returned to the menu, it appears that I can click on the menu buttons, but once I do the player freezes. 

I thought it may have been an issue with the properties - I double checked and have when revisiting: reset to initial state. 

Any thoughts?  Tight deadline - need a fix ASAP!

Thanks!

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