Publishing Fail

May 09, 2014

Hi everyone,

Storyline is doing something odd for me.  I'm trying to publish a very large file from my harddrive and when I click publish, it starts as normal. Two slides into publishing, it cancels the publish and goes back to the Publishing menu/launch page.

I've tried publishing the file from my desktop, re-downloaded the file and published there, and I've tried uninstalling and reinstalling Storyline per the documented instructions on the forum.

Does anyone have any thoughts on this you're willing to share, please?



6 Replies
Christine Hendrickson

Hi Nick,

Does it happen for the same slide every time? If so, try removing that slide (but don't save the file) and see if you are able to publish successfully. 

If not, how large is the file? If it's not over 20 MB, you're welcome to share the .story file here. I'd be happy to take a look.

If it is larger than 20 MB, it may not upload to the forums. Please let me know if that's the case and I'll share details on sending the project to me privately.


Christine Hendrickson

Hi Nick,

When it comes to modifying and the actual process of publishing, it's best to work locally:

  • Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

After you've published however, it's a little different. You'll want to make sure you don't run the published files locally.

Here's more information:

Create, Edit, and Publish Articulate Storyline Courses on Your Local Hard Drive

Publishing and Sharing Articulate Storyline Content

I hope this helps! :)

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