I am having a problem when publishing to mobile devices (i use storyline 2). I publish to the web using all three checkboxes but some courses will only play on the app while others play in the web browser. Any suggested fixes?
Thanks for reaching out! After publishing to Web, where have you uploaded your course? This article suggests a few options if you don't have access to a web server. Also, are you viewing the content with a supported browser for mobile devices (Safari in Apple iOS 7 and later, Google Chrome (latest version) in Android OS 4.1 and later)? What type of mobile device are you testing with?
Perhaps you could share one of the troublesome files with me, and I can publish it and test it on a mobile device. You can use the Add Attachment button to attach your .story file right here in this thread.
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Hi there Cathy!
Thanks for reaching out! After publishing to Web, where have you uploaded your course? This article suggests a few options if you don't have access to a web server. Also, are you viewing the content with a supported browser for mobile devices (Safari in Apple iOS 7 and later, Google Chrome (latest version) in Android OS 4.1 and later)? What type of mobile device are you testing with?
Perhaps you could share one of the troublesome files with me, and I can publish it and test it on a mobile device. You can use the Add Attachment button to attach your .story file right here in this thread.
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